A SERVQUAL ANALYSIS OF THE EXPECTATIONS AND PERCEPTIONS OF THE SHIPOWNER COMPANIES REGARDING THE HULL AND MACHINERY INSURANCE SERVICES PROVIDED BY INSURANCE OR BROKERAGE FIRMS


ERGİNER K. E.

in: Recent Researches - Social and Humanities 2024, , Editor, LIVRE DE LYON, Lyon, pp.127-142, 2024

  • Publication Type: Book Chapter / Chapter Vocational Book
  • Publication Date: 2024
  • Publisher: LIVRE DE LYON
  • City: Lyon
  • Page Numbers: pp.127-142
  • Editors: , Editor
  • Dokuz Eylül University Affiliated: Yes