ERGİNER, K. E. A SERVQUAL ANALYSIS OF THE EXPECTATIONS AND PERCEPTIONS OF THE SHIPOWNER COMPANIES REGARDING THE HULL AND MACHINERY INSURANCE SERVICES PROVIDED BY INSURANCE OR BROKERAGE FIRMS. 2024. In Recent Researches - Social and Humanities 2024 , LIVRE DE LYON, Lyon, 127-142.

ERGİNER, K. E., (2024). A SERVQUAL ANALYSIS OF THE EXPECTATIONS AND PERCEPTIONS OF THE SHIPOWNER COMPANIES REGARDING THE HULL AND MACHINERY INSURANCE SERVICES PROVIDED BY INSURANCE OR BROKERAGE FIRMS. Recent Researches - Social and Humanities 2024 (pp.127-142), Lyon: LIVRE DE LYON.

ERGİNER, KADİR. "A SERVQUAL ANALYSIS OF THE EXPECTATIONS AND PERCEPTIONS OF THE SHIPOWNER COMPANIES REGARDING THE HULL AND MACHINERY INSURANCE SERVICES PROVIDED BY INSURANCE OR BROKERAGE FIRMS." In Recent Researches - Social and Humanities 2024 , 127-142. Lyon: LIVRE DE LYON, 2024

ERGİNER, KADİR E. . "A SERVQUAL ANALYSIS OF THE EXPECTATIONS AND PERCEPTIONS OF THE SHIPOWNER COMPANIES REGARDING THE HULL AND MACHINERY INSURANCE SERVICES PROVIDED BY INSURANCE OR BROKERAGE FIRMS." Recent Researches - Social and Humanities 2024 , LIVRE DE LYON, 2024, pp.127-142.

ERGİNER, K. E. (2024) "A SERVQUAL ANALYSIS OF THE EXPECTATIONS AND PERCEPTIONS OF THE SHIPOWNER COMPANIES REGARDING THE HULL AND MACHINERY INSURANCE SERVICES PROVIDED BY INSURANCE OR BROKERAGE FIRMS", Recent Researches - Social and Humanities 2024 . Lyon: LIVRE DE LYON.

@bookchapter{bookchapter, author ={KADİR EMRAH ERGİNER}, chaptertitle={A SERVQUAL ANALYSIS OF THE EXPECTATIONS AND PERCEPTIONS OF THE SHIPOWNER COMPANIES REGARDING THE HULL AND MACHINERY INSURANCE SERVICES PROVIDED BY INSURANCE OR BROKERAGE FIRMS}, booktitle={ Recent Researches - Social and Humanities 2024}, publisher={LIVRE DE LYON}, city={Lyon},year={2024} }