Modelling Consumer Behavior: An Essay with Domestic Tourists in Turkey

ŞEN DEMİR Ş., KOZAK M., Correia A.

JOURNAL OF TRAVEL & TOURISM MARKETING, cilt.31, sa.3, ss.303-312, 2014 (SSCI) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 31 Sayı: 3
  • Basım Tarihi: 2014
  • Doi Numarası: 10.1080/10548408.2014.883349
  • Dergi Adı: JOURNAL OF TRAVEL & TOURISM MARKETING
  • Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus
  • Sayfa Sayıları: ss.303-312
  • Anahtar Kelimeler: decision-making model, Turkey, domestic tourists, Tourist behavior, INFORMATION SEARCH, TRAVELERS MOTIVATION, DESTINATION LOYALTY, INFLUENTIAL FACTORS, SATISFACTION, CHOICE, RISK
  • Dokuz Eylül Üniversitesi Adresli: Evet

Özet

As past research has considered the major stages of the consumer behavior model separately, it is hardly possible to evaluate the most effective factor over final decision making. Thus, this study has a special significance, as it evaluates every stage, makes a comparison between stages, and puts forward the relationship between them. The discussion of findings is related to the assessment of data collected through a questionnaire survey among Turkish domestic tourists. Study findings have concluded a positive interrelationship among all stages of the consumer behavior model in tourism, and these findings can be regarded as sufficient evidence to support the 10 research hypotheses proposed in the study. In light of these findings, the paper also addresses both theoretical and practical implications.