Service Supply Chain Approach for Service Failure and Recovery

YILDIRIM C., OFLAÇ B., YURT Ö.

19th Eurasia Business and Economics Society Conference, İstanbul, Turkey, 26 - 28 May 2016

  • Publication Type: Conference Paper / Summary Text
  • City: İstanbul
  • Country: Turkey
  • Dokuz Eylül University Affiliated: Yes