İşletme Araştırmaları Dergisi, cilt.12, sa.3, ss.2205-2214, 2020 (Hakemli Dergi)
The rapid development of technology, acceleration of internet with this development and increase of number of electronic devices that connecting to internet brings important changes in all business applications. The retailing sector, connecting businesses and end consumers, has also changed from classical approach, and consumers started to prefer e-retailing channels versus traditional stores. Therefore, businesses, which have to deliver products to those consumers, are also forced to make critical changes in supply chains. On the other hand, businesses that aim to completely change distribution networks in supply chains adopt a strategy called cross-docking to take the lead over competitors and gain cost advantages. Therefore, in this study, aim is to reveal whether a conventional retailer that does not apply e-retailing can gain by using e-retailing application in coordination with cross-docking strategy.