Prioritisation of TM functions and talent development practices in a specific service industry context
International Journal of Human Resources Development and Management, vol.23, no.1, pp.73-92, 2023 (Scopus)
- Publication Type: Article / Article
- Volume: 23 Issue: 1
- Publication Date: 2023
- Doi Number: 10.1504/ijhrdm.2023.129319
- Journal Name: International Journal of Human Resources Development and Management
- Journal Indexes: Scopus, ABI/INFORM, Aerospace Database, Business Source Elite, Business Source Premier, Communication Abstracts, INSPEC, Metadex, Civil Engineering Abstracts
- Page Numbers: pp.73-92
- Keywords: fuzzy analytic hierarch process, service sector, talent development practices, talent management, talent management functions
- Dokuz Eylül University Affiliated: No
Abstract
Given that talent management (TM) is still a developing concept, it is frequently stated that more conceptual and empirical studies are needed to complete its development and to be recognised as a discipline. This study is one of the first attempts to comprehensively define TM functions conceptually. Using the F-AHP method, the study also provides a more robust and valid view of the identified functions and prioritises them for one specific service industry: container shipping. The most prioritised and effective function is talent development. The findings provide a resource for organisations wanting to implement TM and a benchmark tool for organisations already implementing TM.