Prioritisation of TM functions and talent development practices in a specific service industry context

Yildiz R. Ö., Yeni K., ESMER S.

International Journal of Human Resources Development and Management, vol.23, no.1, pp.73-92, 2023 (Scopus) identifier

  • Publication Type: Article / Article
  • Volume: 23 Issue: 1
  • Publication Date: 2023
  • Doi Number: 10.1504/ijhrdm.2023.129319
  • Journal Name: International Journal of Human Resources Development and Management
  • Journal Indexes: Scopus, ABI/INFORM, Aerospace Database, Business Source Elite, Business Source Premier, Communication Abstracts, INSPEC, Metadex, Civil Engineering Abstracts
  • Page Numbers: pp.73-92
  • Keywords: fuzzy analytic hierarch process, service sector, talent development practices, talent management, talent management functions
  • Dokuz Eylül University Affiliated: No


Given that talent management (TM) is still a developing concept, it is frequently stated that more conceptual and empirical studies are needed to complete its development and to be recognised as a discipline. This study is one of the first attempts to comprehensively define TM functions conceptually. Using the F-AHP method, the study also provides a more robust and valid view of the identified functions and prioritises them for one specific service industry: container shipping. The most prioritised and effective function is talent development. The findings provide a resource for organisations wanting to implement TM and a benchmark tool for organisations already implementing TM.