Quality Improvement in Secondary Schools: Developing a School Self-evaluation Scale

Senol H., Dagli G.

INTERNATIONAL JOURNAL OF EDUCATIONAL SCIENCES, vol.15, no.1-2, pp.53-65, 2016 (ESCI) identifier

  • Publication Type: Article / Article
  • Volume: 15 Issue: 1-2
  • Publication Date: 2016
  • Journal Indexes: Emerging Sources Citation Index (ESCI)
  • Page Numbers: pp.53-65
  • Keywords: Education, Service Quality, Students' Expectations, Students' Perception, Total Quality Management, SERVICE QUALITY, MANAGEMENT
  • Dokuz Eylül University Affiliated: No


The objective of this study is to develop a "School Self-evaluation Scale", which can be used to determine the needs andperceptions of all education stakeholders. The school self-evaluation scale was administered to 600 students studying in grades 9, 10, 11 and 12. The results of the exploratory factor analysis and confirmatory factor analysis indicate that School Self-evaluation Scale is valid and reliable (KMO = 0.94, Bartlett's test, Chisquare = 16.918, %(2)/df = 3.08, RMSEA = 0.06, GFI = 0.94, CFI = 0.93, NFI = 0.96, split half test reliability calculated with Spearman Brown formula = 0.85 and calculated with Guttman split half technique = 0.94, Cronbach alpha coefficient for overall scale = 0.95 and reliability coefficient of sub items was between 0.75 and 0.92). The school self-evaluation scale consists of 38 items and 7 dimensions including teaching staff, school activities, testing and evaluation, school achievement, school administration, school physical environment and school guidance and counseling.