EURASIAN JOURNAL OF EDUCATIONAL RESEARCH, cilt.11, sa.43, ss.125-141, 2011 (SSCI)
Problem statement: The effectiveness of conflict resolution and peer mediation training programs was reported by various researchers worldwide. A great majority of research studies deal with the overall effectiveness of conflict resolution and peer mediation training programs and the effectiveness of the peer mediation process in actual conflicts. However, little attention was paid to exploring the problems and concerns of peer mediators who attempt to facilitate the negotiation of disputants' conflicts. Therefore, the current study deals with conflict resolution and peer mediation training and procedures from the mediators' perspectives.