7th International Conference on Economies of Balkan and Eastern Europe Countries in the Changed World (EBEEC), Kavala, Greece, 8 - 10 May 2015, vol.33, pp.506-517
With today's changing public management approach, it's intended for public institutions to offer more efficient and effective services with a lower cost. In this study, the extent of performance improvement has been revealed in accordance with the determined performance criteria using transportation services information technologies in public institutions. The institution's current performance was evaluated. It became evident that public institution's needed an information system to keep vehicle fleets under control. The impact of the vehicle management application was repeated using the performance assessment made above. It was determined there was a minimum of 25% decrease in vehicles cost and expenses. (C) 2015 The Authors. Published by Elsevier B.V.