International differences in employee silence motives: Scale validation, prevalence, and relationships with culture characteristics across 33 countries


Creative Commons License

Knoll M., Goetz M., Adriasola E., Al-Atwi A. A., Arenas A., Atitsogbe K. A., ...More

JOURNAL OF ORGANIZATIONAL BEHAVIOR, vol.42, no.5, pp.619-648, 2021 (SSCI, Scopus)

  • Publication Type: Article / Article
  • Volume: 42 Issue: 5
  • Publication Date: 2021
  • Doi Number: 10.1002/job.2512
  • Journal Name: JOURNAL OF ORGANIZATIONAL BEHAVIOR
  • Journal Indexes: Social Sciences Citation Index (SSCI), Scopus, ASSIA, IBZ Online, Periodicals Index Online, ABI/INFORM, Business Source Elite, Business Source Premier, Criminal Justice Abstracts, Educational research abstracts (ERA), INSPEC, Psycinfo, vLex
  • Page Numbers: pp.619-648
  • Keywords: context, cross&#8208, cultural research, culture, employee silence, voice
  • Open Archive Collection: AVESIS Open Access Collection
  • Dokuz Eylül University Affiliated: Yes

Abstract

Employee silence, the withholding of work-related ideas, questions, or concerns from someone who could effect change, has been proposed to hamper individual and collective learning as well as the detection of errors and unethical behaviors in many areas of the world. To facilitate cross-cultural research, we validated an instrument measuring four employee silence motives (i.e., silence based on fear, resignation, prosocial, and selfish motives) in 21 languages. Across 33 countries (N = 8,222) representing diverse cultural clusters, the instrument shows good psychometric properties (i.e., internal reliabilities, factor structure, and measurement invariance). Results further revealed similarities and differences in the prevalence of silence motives between countries, but did not necessarily support cultural stereotypes. To explore the role of culture for silence, we examined relationships of silence motives with the societal practices cultural dimensions from the GLOBE Program. We found relationships between silence motives and power distance, institutional collectivism, and uncertainty avoidance. Overall, the findings suggest that relationships between silence and cultural dimensions are more complex than commonly assumed. We discuss the explanatory power of nations as (cultural) units of analysis, our social scientific approach, the predictive value of cultural dimensions, and opportunities to extend silence research geographically, methodologically, and conceptually.