Relationship marketing strategies in the container shipping industry: A qualitative approach
Scientific Journals of the Maritime University of Szczecin, vol.69, no.69, pp.1-13, 2022 (ESCI)
- Publication Type: Article / Article
- Volume: 69 Issue: 69
- Publication Date: 2022
- Doi Number: 10.17402/501
- Journal Name: Scientific Journals of the Maritime University of Szczecin
- Journal Indexes: Emerging Sources Citation Index (ESCI)
- Page Numbers: pp.1-13
- Keywords: relationship marketing strategies, customer loyalty, customer value, internal capability, maritime logistics value, container shipping
- Dokuz Eylül University Affiliated: Yes