Akademik Veri Yönetim Sistemi
IIOAB JOURNAL, cilt.9, sa.6, ss.21-27, 2018 (ESCI)
The hospitals can gain many benefits by applying lean thinking principles. There are many opportunities for hospitals to decrease the costs and to improve efficiency by improving the processes of hospitals throughout lean thinking. In this paper a university's laboratory has been analyzed by lean thinking principles. Within the context of process improvement studies at the central laboratory of the hospital, the process of lean thinking has been examined. There were 20 units in the laboratory and /6500 test results have been reported, with an average of 900 outpatients and 600 inpatients per day. The wastes in the laboratories have been determined, the causes of these wastes have been analyzed and improvements to eliminate the causes of the wastes have been stated. For certain analyzes in various laboratories, the stages of the processes have been examined with a lean point of view. All stages of the processes have been identified and the activities carried out at these stages have been categorized as activities that add value and do not add value. Suggestions have also been made for the removal of activities that do not add value.