Importance ofEmployee Perceptions onServiceQualtyImprovement and CustomerSatisfaction

kosovalı e., PIRNAR İ., YAĞCI K., MİRAL Z. C.

International Conference on Business, Managemenet and Economics, İzmir, Turkey, 7 - 09 October 2010, (Full Text)

• Publication Type: Conference Paper / Full Text
• City: İzmir
• Country: Turkey
• Dokuz Eylül University Affiliated: Yes