A study on knowledge management and firm performance in Turkish IT sector

SAATÇIOĞLU Ö. Y., ÖZMEN Ö. N., ERİŞ E. D.

International Journal of Logistics Systems and Management, cilt.11, sa.2, ss.213-231, 2012 (Scopus) identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 11 Sayı: 2
  • Basım Tarihi: 2012
  • Doi Numarası: 10.1504/ijlsm.2012.045424
  • Dergi Adı: International Journal of Logistics Systems and Management
  • Derginin Tarandığı İndeksler: Scopus
  • Sayfa Sayıları: ss.213-231
  • Anahtar Kelimeler: Firm performance, Knowledge management, Knowledge management style, Seci model, Turkey
  • Dokuz Eylül Üniversitesi Adresli: Evet

Özet

In this study, knowledge management process, knowledge types (explicit and tacit), the conversion between tacit and explicit type and technology usage in conversion between explicit and tacit type are considered. A mail-based survey was given to IT firms in Turkey, those which are registered to Informatics Association of Turkey. Of 624 firms, 77 answered the questionnaire. Knowledge management styles do not affect firm performance, but knowledge management process affect firm performance except application process. The last word is that IT firms in Turkey cannot manage their tacit knowledge effectively. Copyright © 2012 Inderscience Enterprises Ltd.