Coping with Customer Mistreatment: The Roles of Emotion Regulation and Psychological Resilience


Kükrek S., Kılıçaslan Gökoğlu S.

the 7th International Scientific-Business Conference on Leadership, Innovation, Management and Economics: Integrated Politics of Research- LIMEN 2021, Graz, Austria, 16 December 2021, pp.1-2, (Summary Text)

  • Publication Type: Conference Paper / Summary Text
  • City: Graz
  • Country: Austria
  • Page Numbers: pp.1-2
  • Dokuz Eylül University Affiliated: Yes