Improvement Toolbox Design For EFQM Criteria

Deveci Kocakoç İ., Kapuçugil İkiz A., Göktepe E.

INTERNATIONAL JOURNAL FOR QUALITY RESEARCH, vol.6, no.4, pp.313-320, 2012 (ESCI, Scopus)

  • Publication Type: Article / Article
  • Volume: 6 Issue: 4
  • Publication Date: 2012
  • Journal Name: INTERNATIONAL JOURNAL FOR QUALITY RESEARCH
  • Journal Indexes: Emerging Sources Citation Index (ESCI), Scopus, Directory of Open Access Journals
  • Page Numbers: pp.313-320
  • Keywords: EFQM, quality improvement tools, matrix reflections method, business excellence model
  • Dokuz Eylül University Affiliated: Yes