Akademik Veri Yönetim Sistemi
Transactions on Maritime Science, cilt.11, sa.1, ss.247-256, 2022 (ESCI)
The hazards
that threaten marine
navigation safety in the intensive
routes and critical
straits need to
be managed effectively. To
manage these risks,
the concept of
e-navigation has been
offered to all stakeholders of
marine transportation. E-navigation basically
aims to organize,
serve, and exchange marine information
systematically. It is
considered that the relations between
the stakeholders may
constitute significant conflicts in
exchanging marine information.
The main purpose of this
study is to
reveal the sources
of conflicts and
risk scores on
navigation operations encountered
with the bridge team from
the perspective of
vessel traffic services
operators (VTSOs). In
order to determine
the sources of
the conflicts, the conflict-related literature
has been thoroughly
reviewed, a semi-structured interview
form was developed,
and the VTS supervisors have
been interviewed. In
discovering the sources of conflicts,
content analysis has
been carried out
from the interviews.
The findings have
been discussed with
the relevant experts, and risk scales have been developed
to evaluate the risks of conflicts. The frequency of conflicts and the results
have been evaluated by the VTSOs employed at the Center of VTS in İstanbul, and
risk scores have been defined. The risk scores related to the conflicts
indicated on the risk matrix and e-navigation designed solutions have
been compared and
discussed. The findings
reveal that there are certain similarities between the high-scored risks regarding
communication quality and
reporting systems. Although
e-navigation solutions focus
on improving technical
issues. Conflicts caused by interpersonal, cognitive, and personal
features that are
not covered by
e-navigation solutions have
an important place among the
conflict sources.