Customer-driven Process Improvement in a Shipping LineCompany


KAPUÇUGİL İKİZ A., ÖZDAĞOĞLU G.

14th International Symposium on Quality Function Deployment, Pekin, China, 01 September 2008

  • Publication Type: Conference Paper / Full Text
  • City: Pekin
  • Country: China
  • Dokuz Eylül University Affiliated: Yes