"Corporate social responsibilities of stakeholders in terms of secure tourism at disasters and sustainable tourism governance",


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Karaman Z. T.

Journal of Tourism Theory and Research, vol.3, no.2, pp.90-106, 2017 (Peer-Reviewed Journal)

  • Publication Type: Article / Article
  • Volume: 3 Issue: 2
  • Publication Date: 2017
  • Journal Name: Journal of Tourism Theory and Research
  • Journal Indexes: Sobiad Atıf Dizini
  • Page Numbers: pp.90-106
  • Dokuz Eylül University Affiliated: Yes

Abstract

In the report published by the United Nations Office for Disaster Risk Reduction, it is stated that 90 percent of 6,457 natural disasters have been caused by floods, storms, hot air waves, drought, and other excessive climatic movements in the last 20 years. Tourists are sent from Turkey to important tourism centers of the world. Turkey is an attractive country with significant potential for different types of tourism movements. Turkey is gradually becoming one of the countries which are negatively affected by the natural disasters occurring depending on climate changes. Likewise, whirlwinds have almost become a routine in the Mediterranean Region, particularly in Mersin province. The dense population in touristic regions is also of similar importance in terms of terrorist attacks – another type of man-made disasters. The chaotic environment created by disasters also has a feature that might be utilized as a suitable opportunity for terror as well. New problem areas have been added to the service flow and problems within the ethical behavior codes of tourism agencies that have gained a classical value. How those who manage tourism can govern the possible risk and crisis processes and, if available, their acquired experiences that they have developed to ensure the safety of tourists have gradually become more important in the scenario of secure tourism. In conclusion, this proposed study envisages a model study based on the cooperation networks likely to be developed with the relevant public, private, and civil actors by taking the views of the stakeholders in the tourism sector such as the hotels and agencies managing the Domestic and Foreign Tourism activities in İzmir in addition to the issue of what kind of a strategic action plan they make and should be made with respect to safe tourism in important touristic areas. Keywords: Secure Tourism, Risk and Crisis Analyses, Tourism Stakeholders, Disasters