Research Information System
in: Scientific Research Reports, Prof. Dr. Mehmet Çevik, Editor, Duvar Yayınları, İzmir, pp.57-77, 2024
Cities are dynamic entities comprising various urban functions, each with its own importance.Evaluating the success or failure of city authorities in managing these functions involves assessingindicators from different frameworks, such as sustainability, liveability, resilience, and globalcompetitiveness. Despite these competing functions and needs, there often exists a gap between resourceallocation and citizen expectations. Through an online survey, this study examines residents' mostimportant urban services across a section of Turkish cities. It focuses on understanding the level ofpriority residents place on urban services and therefore provide directions for the appropriate investmentoptions to improve urban life. The study reveals that health, urban transport, safety, housing conditionsand sanitation and waste management are the top 5 most important urban services required by residents.The findings offer insights for city managers globally regarding where to invest resources to meetresidents' growing expectations. Additionally, this study contributes to urban planning discourse byenriching discussions on urban management within the planning discipline.