Call centers and noise-induced hearing loss

COŞKUN BEYAN A., DEMİRAL Y., ÇIMRIN A. H., Ergor A.

NOISE & HEALTH, cilt.18, sa.81, ss.113-116, 2016 (SCI-Expanded) identifier identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 18 Sayı: 81
  • Basım Tarihi: 2016
  • Doi Numarası: 10.4103/1463-1741.178512
  • Dergi Adı: NOISE & HEALTH
  • Derginin Tarandığı İndeksler: Science Citation Index Expanded (SCI-EXPANDED), Scopus
  • Sayfa Sayıları: ss.113-116
  • Anahtar Kelimeler: Call center, hearing loss, home agent, occupation, WORKING-CONDITIONS, EXPOSURE
  • Dokuz Eylül Üniversitesi Adresli: Evet

Özet

Noise is defined as unwelcome sound. It has been estimated that 16% of adult hearing loss in the world is due to noise exposure at the workplace. This report offers a case that diagnosed with hearing loss of whom working as a call center operator at home. Home agent operators should be explored.