Call centers and noise-induced hearing loss

COŞKUN BEYAN A., DEMİRAL Y., ÇIMRIN A. H., Ergor A.

NOISE & HEALTH, vol.18, no.81, pp.113-116, 2016 (SCI-Expanded) identifier identifier identifier

  • Publication Type: Article / Article
  • Volume: 18 Issue: 81
  • Publication Date: 2016
  • Doi Number: 10.4103/1463-1741.178512
  • Journal Name: NOISE & HEALTH
  • Journal Indexes: Science Citation Index Expanded (SCI-EXPANDED), Scopus
  • Page Numbers: pp.113-116
  • Keywords: Call center, hearing loss, home agent, occupation, WORKING-CONDITIONS, EXPOSURE
  • Dokuz Eylül University Affiliated: Yes

Abstract

Noise is defined as unwelcome sound. It has been estimated that 16% of adult hearing loss in the world is due to noise exposure at the workplace. This report offers a case that diagnosed with hearing loss of whom working as a call center operator at home. Home agent operators should be explored.