The moderating role of leader-member exchange in the relationship between psychological contract violation and organizational citizenship behavior

KATRİNLİ A., Atabay G., Gunay G., Cangarli B. G.

AFRICAN JOURNAL OF BUSINESS MANAGEMENT, vol.5, no.1, pp.1-6, 2011 (SSCI) identifier

  • Publication Type: Article / Article
  • Volume: 5 Issue: 1
  • Publication Date: 2011
  • Journal Name: AFRICAN JOURNAL OF BUSINESS MANAGEMENT
  • Journal Indexes: Social Sciences Citation Index (SSCI), IBZ Online, Index Islamicus
  • Page Numbers: pp.1-6
  • Keywords: Organizational citizenship behavior, psychological contract violation, leader-member exchange quality
  • Dokuz Eylül University Affiliated: No

Abstract

This paper aims to explore the moderating role of Leader-Member Exchange (LMX) quality in the relationship between Psychological Contract Violation (PCV) and Organizational Citizenship Behavior (OCB). Data were gathered from a sample of 148 registered nurses working in a private general hospital. Results show that the negative relationship between PCV and OCB is stronger for nurses who have high LMX quality. Therefore, the study implies that the interaction of the behavior of all organizational agents and supervisors relates to OCB.