Process diversity in software development: an industrial study

UTKU S., Sahin S.

IET SOFTWARE, cilt.13, sa.4, ss.260-267, 2019 (SCI-Expanded) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 13 Sayı: 4
  • Basım Tarihi: 2019
  • Doi Numarası: 10.1049/iet-sen.2018.5079
  • Dergi Adı: IET SOFTWARE
  • Derginin Tarandığı İndeksler: Science Citation Index Expanded (SCI-EXPANDED), Scopus
  • Sayfa Sayıları: ss.260-267
  • Anahtar Kelimeler: software process improvement, software quality, software maintenance, software development management, quality management, Capability Maturity Model, quality assurance, middle-sized software companies, customer requirements, contemporary software products, process-oriented quality management techniques, standardised quality assurance system, capability maturity model integration-development program, software development processes, productivity, CMMI-DEV certificates, software process diversity model, product quality, PROCESS IMPROVEMENT, AGILE, AMBIDEXTERITY, IMPACT
  • Dokuz Eylül Üniversitesi Adresli: Evet

Özet

Software companies need to employ state-of-the-art technologies to meet customer requirements. Owing to the complexity of contemporary software products and uncertainty concerning the budget for the required resources, companies use process-oriented quality management techniques in order to guarantee appropriate product quality. In this light, standardised quality assurance system that uses the capability maturity model integration-development (CMMI-DEV) program are incorporated into software development processes, and software companies aim to enhance productivity by acquiring CMMI-DEV certificates. In this study, an approach based on CMMI-DEV is used to develop software process diversity for an international company. The results show that the proposed software process diversity model can be used to assess and improve processes in middle-sized software companies that have identical technical frameworks and similar business structures.