Research Information System
JOURNAL OF APPLIED STATISTICS, vol.43, no.4, pp.738-753, 2016 (SCI-Expanded)
Since it includes strong statistical and executive techniques, Six Sigma (SS) succeeded in many countries and different sectors. Especially successful SS applications of many international companies have increased the interest of other companies. As a result of this, the number of implemented SS projects in various countries has increased. Although successful SS projects are often in mind, the number of failed projects because of various reasons is not as low as to be ignored. As well as there are many factors that affect the success level of SS projects, and these factors vary according to countries. In this study, a survey was applied to 117 people who have 1 of SS belts in order to determine success levels of the SS projects in Turkey. By using explanatory factor analysis and structural equation modeling, critical success factors were determined. According to the results, project selection and its scope, quality culture and defining and measuring of metrics were determined as the top factors that are affecting success levels of SS projects applied in Turkey. The results of the study were also compared with the results of similar projects implemented in other countries.