Does peer-mediation really work? effects of conflict resolution and peer-mediation training on high school students' conflicts

TÜRNÜKLÜ A., KAÇMAZ T., Sunbul D., Ergul H.

World Conference on Educational Sciences, Nicosia, CYPRUS, 4 - 07 February 2009, vol.1, pp.630-638 identifier identifier

  • Publication Type: Conference Paper / Full Text
  • Volume: 1
  • Doi Number: 10.1016/j.sbspro.2009.01.112
  • City: Nicosia
  • Country: CYPRUS
  • Page Numbers: pp.630-638
  • Keywords: Effects, high school, peer-mediation, student, work
  • Dokuz Eylül University Affiliated: Yes


The purpose of the research was to examine the effectiveness of Conflict Resolution and Peer Mediation (CRPM) training on high school students' interpersonal conflicts. The study was conducted in a high school located in a low SES part of Izmir, Turkey. During the two-year study, a total of 830 students from 28 classrooms received training. Data were collected through peer mediation forms filled by the mediator students following the mediation sessions. Majority of the conflicts referred to mediation were physical, verbal and non-verbal violence, relationship and communication conflicts, and conflicts of interest. Of the 253 mediation sessions; 94.9% resulted in resolution and 5.1% in no-resolution. This result indicates that the peer mediation had been effective in constructive and peaceful resolution of high school student conflicts. (C) 2009 Elsevier Ltd. All rights reserved