An implicit goal programming model for the tour scheduling problem considering the employee work preferences


Topaloglu Ş. A., Ozkarahan I.

ANNALS OF OPERATIONS RESEARCH, vol.128, no.1-4, pp.135-158, 2004 (SCI-Expanded) identifier identifier

  • Publication Type: Article / Article
  • Volume: 128 Issue: 1-4
  • Publication Date: 2004
  • Doi Number: 10.1023/b:anor.0000019102.68222.df
  • Journal Name: ANNALS OF OPERATIONS RESEARCH
  • Journal Indexes: Science Citation Index Expanded (SCI-EXPANDED), Scopus
  • Page Numbers: pp.135-158
  • Keywords: flexible personnel scheduling, gooal programming, nurse scheduling, SHIFT, CONSTRAINTS, PERSONNEL, DEMANDS, SYSTEM
  • Dokuz Eylül University Affiliated: Yes

Abstract

Many organizations face employee scheduling problems under conditions of variable demand for service over the course of an operating day and across a planning horizon. These organizations are concerned with the tour scheduling problem that involves assigning shifts and break times to the work days of employees and allocating days off to individual work schedules. Nowadays, organizations try to adopt various scheduling flexibility alternatives to meet the fluctuating service demand. On the other hand, they have also realized that providing employee productivity and satisfaction is as much important as meeting the service demand. Up to date, tour scheduling solution approaches have neglected considering employee preferences and tried to develop work schedules for employees in a subsequent step.