Ö. ÖZGEN And S. Kurt, "Pre-recovery and post-recovery emotions in the service context: a preliminary study," MANAGING SERVICE QUALITY , vol.22, no.6, pp.592-605, 2012
ÖZGEN, Ö. And Kurt, S. 2012. Pre-recovery and post-recovery emotions in the service context: a preliminary study. MANAGING SERVICE QUALITY , vol.22, no.6 , 592-605.
ÖZGEN, Ö., & Kurt, S., (2012). Pre-recovery and post-recovery emotions in the service context: a preliminary study. MANAGING SERVICE QUALITY , vol.22, no.6, 592-605.
ÖZGEN, ÖZGE, And SUMEYRA DUMAN. "Pre-recovery and post-recovery emotions in the service context: a preliminary study," MANAGING SERVICE QUALITY , vol.22, no.6, 592-605, 2012
ÖZGEN, ÖZGE And Kurt, SUMEYRA. "Pre-recovery and post-recovery emotions in the service context: a preliminary study." MANAGING SERVICE QUALITY , vol.22, no.6, pp.592-605, 2012
ÖZGEN, Ö. And Kurt, S. (2012) . "Pre-recovery and post-recovery emotions in the service context: a preliminary study." MANAGING SERVICE QUALITY , vol.22, no.6, pp.592-605.
@article{article, author={ÖZGE ÖZGEN And author={SUMEYRA DUMAN}, title={Pre-recovery and post-recovery emotions in the service context: a preliminary study}, journal={MANAGING SERVICE QUALITY}, year=2012, pages={592-605} }