Ö. D. Yılmaz, "THE EVALUATION OF CONSUMER COMPLAINTS AS AN ORGANIZATIONAL LEARNING TOOL: A RESEARCH ON COMPLAINTS TOWARDS LODGING ENTERPRISES AND TOUR OPERATORS," Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi , vol.28, no.4, pp.131-148, 2014
Yılmaz, Ö. D. 2014. THE EVALUATION OF CONSUMER COMPLAINTS AS AN ORGANIZATIONAL LEARNING TOOL: A RESEARCH ON COMPLAINTS TOWARDS LODGING ENTERPRISES AND TOUR OPERATORS. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi , vol.28, no.4 , 131-148.
Yılmaz, Ö. D., (2014). THE EVALUATION OF CONSUMER COMPLAINTS AS AN ORGANIZATIONAL LEARNING TOOL: A RESEARCH ON COMPLAINTS TOWARDS LODGING ENTERPRISES AND TOUR OPERATORS. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi , vol.28, no.4, 131-148.
Yılmaz, ÖZGÜR. "THE EVALUATION OF CONSUMER COMPLAINTS AS AN ORGANIZATIONAL LEARNING TOOL: A RESEARCH ON COMPLAINTS TOWARDS LODGING ENTERPRISES AND TOUR OPERATORS," Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi , vol.28, no.4, 131-148, 2014
Yılmaz, ÖZGÜR D. . "THE EVALUATION OF CONSUMER COMPLAINTS AS AN ORGANIZATIONAL LEARNING TOOL: A RESEARCH ON COMPLAINTS TOWARDS LODGING ENTERPRISES AND TOUR OPERATORS." Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi , vol.28, no.4, pp.131-148, 2014
Yılmaz, Ö. D. (2014) . "THE EVALUATION OF CONSUMER COMPLAINTS AS AN ORGANIZATIONAL LEARNING TOOL: A RESEARCH ON COMPLAINTS TOWARDS LODGING ENTERPRISES AND TOUR OPERATORS." Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi , vol.28, no.4, pp.131-148.
@article{article, author={ÖZGÜR DEVRİM YILMAZ}, title={THE EVALUATION OF CONSUMER COMPLAINTS AS AN ORGANIZATIONAL LEARNING TOOL: A RESEARCH ON COMPLAINTS TOWARDS LODGING ENTERPRISES AND TOUR OPERATORS}, journal={Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi}, year=2014, pages={131-148} }