B. Aydın, "Comparing Servqual and Servperf Methods in Measuring Service Quality: An Implemantation in a Public Hospital," Global Conference on Services Management (GLOSERV) , vol.1, Florence, Italy, pp.186-187, 2017
Aydın, B. 2017. Comparing Servqual and Servperf Methods in Measuring Service Quality: An Implemantation in a Public Hospital. Global Conference on Services Management (GLOSERV) , (Florence, Italy), 186-187.
Aydın, B., (2017). Comparing Servqual and Servperf Methods in Measuring Service Quality: An Implemantation in a Public Hospital . Global Conference on Services Management (GLOSERV) (pp.186-187). Florence, Italy
Aydın, BEYZA. "Comparing Servqual and Servperf Methods in Measuring Service Quality: An Implemantation in a Public Hospital," Global Conference on Services Management (GLOSERV), Florence, Italy, 2017
Aydın, BEYZA. "Comparing Servqual and Servperf Methods in Measuring Service Quality: An Implemantation in a Public Hospital." Global Conference on Services Management (GLOSERV) , Florence, Italy, pp.186-187, 2017
Aydın, B. (2017) . "Comparing Servqual and Servperf Methods in Measuring Service Quality: An Implemantation in a Public Hospital." Global Conference on Services Management (GLOSERV) , Florence, Italy, pp.186-187.
@conferencepaper{conferencepaper, author={BEYZA AYDIN}, title={Comparing Servqual and Servperf Methods in Measuring Service Quality: An Implemantation in a Public Hospital}, congress name={Global Conference on Services Management (GLOSERV)}, city={Florence}, country={Italy}, year={2017}, pages={186-187} }