Bayraktaroǧlu, G. And ÖZGEN, Ö. 2008. Integrating the Kano model, AHP and planning matrix QFD application in library services. Library Management , vol.29 , 327-351.

Bayraktaroǧlu, G., & ÖZGEN, Ö., (2008). Integrating the Kano model, AHP and planning matrix QFD application in library services. Library Management , vol.29, 327-351.

Bayraktaroǧlu, Gül, And ÖZGE ÖZGEN. "Integrating the Kano model, AHP and planning matrix QFD application in library services," Library Management , vol.29, 327-351, 2008

Bayraktaroǧlu, Gül And ÖZGEN, ÖZGE. "Integrating the Kano model, AHP and planning matrix QFD application in library services." Library Management , vol.29, pp.327-351, 2008

Bayraktaroǧlu, G. And ÖZGEN, Ö. (2008) . "Integrating the Kano model, AHP and planning matrix QFD application in library services." Library Management , vol.29, pp.327-351.

@article{article, author={Gül Bayraktaroǧlu And author={ÖZGE ÖZGEN}, title={Integrating the Kano model, AHP and planning matrix QFD application in library services}, journal={Library Management}, year=2008, pages={327-351} }