A. Othman And L. Yao, "Exploring the Relationships between Service Quality and Customer Satisfaction towards Establishing Healthcare Rating Standards," 2nd International Conference on Education and Education Management (EEM 2012) , vol.3, Hong Kong, PEOPLES R CHINA, pp.23-26, 2012
Othman, A. And Yao, L. 2012. Exploring the Relationships between Service Quality and Customer Satisfaction towards Establishing Healthcare Rating Standards. 2nd International Conference on Education and Education Management (EEM 2012) , (Hong Kong, PEOPLES R CHINA), 23-26.
Othman, A., & Yao, L., (2012). Exploring the Relationships between Service Quality and Customer Satisfaction towards Establishing Healthcare Rating Standards . 2nd International Conference on Education and Education Management (EEM 2012) (pp.23-26). Hong Kong, PEOPLES R CHINA
Othman, Ahmad, And Liu Yao. "Exploring the Relationships between Service Quality and Customer Satisfaction towards Establishing Healthcare Rating Standards," 2nd International Conference on Education and Education Management (EEM 2012), Hong Kong, PEOPLES R CHINA, 2012
Othman, Ahmad And Yao, Liu. "Exploring the Relationships between Service Quality and Customer Satisfaction towards Establishing Healthcare Rating Standards." 2nd International Conference on Education and Education Management (EEM 2012) , Hong Kong, PEOPLES R CHINA, pp.23-26, 2012
Othman, A. And Yao, L. (2012) . "Exploring the Relationships between Service Quality and Customer Satisfaction towards Establishing Healthcare Rating Standards." 2nd International Conference on Education and Education Management (EEM 2012) , Hong Kong, PEOPLES R CHINA, pp.23-26.
@conferencepaper{conferencepaper, author={Ahmad Othman And author={Liu Yao}, title={Exploring the Relationships between Service Quality and Customer Satisfaction towards Establishing Healthcare Rating Standards}, congress name={2nd International Conference on Education and Education Management (EEM 2012)}, city={Hong Kong}, country={PEOPLES R CHINA}, year={2012}, pages={23-26} }