İ. TAŞ GÜRSOY, "Service Failures and Recovery in Tourism and Hospitality: A Practical Manual," ADVANCES IN HOSPITALITY AND TOURISM RESEARCH-AHTR , vol.5, no.2, pp.173-176, 2017
TAŞ GÜRSOY, İ. 2017. Service Failures and Recovery in Tourism and Hospitality: A Practical Manual. ADVANCES IN HOSPITALITY AND TOURISM RESEARCH-AHTR , vol.5, no.2 , 173-176.
TAŞ GÜRSOY, İ., (2017). Service Failures and Recovery in Tourism and Hospitality: A Practical Manual. ADVANCES IN HOSPITALITY AND TOURISM RESEARCH-AHTR , vol.5, no.2, 173-176.
TAŞ GÜRSOY, İLKAY. "Service Failures and Recovery in Tourism and Hospitality: A Practical Manual," ADVANCES IN HOSPITALITY AND TOURISM RESEARCH-AHTR , vol.5, no.2, 173-176, 2017
TAŞ GÜRSOY, İLKAY T. . "Service Failures and Recovery in Tourism and Hospitality: A Practical Manual." ADVANCES IN HOSPITALITY AND TOURISM RESEARCH-AHTR , vol.5, no.2, pp.173-176, 2017
TAŞ GÜRSOY, İ. (2017) . "Service Failures and Recovery in Tourism and Hospitality: A Practical Manual." ADVANCES IN HOSPITALITY AND TOURISM RESEARCH-AHTR , vol.5, no.2, pp.173-176.
@article{article, author={İLKAY TAŞ GÜRSOY}, title={Service Failures and Recovery in Tourism and Hospitality: A Practical Manual}, journal={ADVANCES IN HOSPITALITY AND TOURISM RESEARCH-AHTR}, year=2017, pages={173-176} }